Emotional Intelligence Strategies for Improved Patient Satisfaction
Presented by Tonya Miller
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Nonfinancial: Tonya Miller has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Video Runtime: 10 Minutes, Learning Assessments: 2 Minutes
This course connects emotional intelligence strategies to the four key elements of customer engagement for improved patient satisfaction.
This course connects emotional intelligence strategies to the four key elements of customer engagement for improved patient satisfaction.
Meet your instructor
Tonya Miller
Tonya Miller, a national speaker, author, and founder of TYM Coaching, is deeply committed to personal growth and developing strong leaders. With over 25 years of executive leadership skills and a Ph.D. in Leadership Studies, Tonya combines real-world experience with academic expertise. She tailors her coaching programs to…
